Job Title: Office Assistant – Travel Office
Overview
We are seeking an organized, friendly, and dependable Office Assistant to support daily operations in a fast-paced travel office. This role is ideal for someone who enjoys working behind the scenes, supporting travel advisors, and delivering excellent client experiences.
Key Responsibilities
- Greet clients and visitors; provide a welcoming office experience
- Answer and route phone calls, emails, and general travel inquiries
- Support travel advisors with administrative tasks and documentation
- Assist with appointment scheduling and calendar coordination
- Organize client files, invoices, and travel documents
- Maintain office supplies and assist with vendor visits, trainings, and events
- Help prepare materials for promotions, Lunch & Learns, and team meetings
- Support special projects as needed
- Strong organizational and time-management skills
- Excellent verbal and written communication
- Customer service–focused with a friendly, professional demeanor
- Attention to detail and accuracy
- Ability to multitask and prioritize in a busy office
- intermediate to advanced computer proficiency (Microsoft Office Suite, Spreadsheets / Zoom)
- Ability to work independently and as part of a team
- High school diploma or equivalent (Associate’s degree a plus)
- Previous office, customer service, or travel experience preferred
- Strong organizational and multitasking skills
- Comfortable with Microsoft Office
- Professional communication and customer-focused mindset
- Interest in travel is a plus (no travel industry experience required)
- Collaborative, team-oriented work environment
- Exposure to the travel industry and vendor partners
- Opportunities to learn and grow within the company
- Holiday and Sick Pay (full-time employees)
- Paid Vacation (available after one year of employment)
- Volunteered Familiarization Trip (available after one year of employment)
- Full-time (Monday 10-6 (rotated), Tuesday-Friday 9-5, Saturdays are rotated 9-2)
- On-site
- Cary, IL
