Public Services Associate
View this job on the caryarealibrary.org website
Posted 4/12/24
Our Public Services Associates provide assistance to patrons at our points of service including the Drive-up Window. Public Services Associates are often the first ones to interact with patrons, so being friendly and approachable is a necessity in this position. We also provide technology-related assistance to patrons so being familiar with computers and other devices (tablets, smartphones, ereaders) is required.
The primary responsibilities of this position include providing excellent customer service by answering patrons’ questions in person and on the phone, placing holds and checking materials out, providing technology assistance, and accepting passport applications according to guidelines set by the Department of State.
Read through the entire Public Services Associate job description (pdf) to see if this would be a good fit for you.
Hours
This part-time position averages 15 hours per week with the following schedule:
Monday 5-9 pm
Tuesday 5-9 pm
Thursday 5-9 pm
All Public Services Associates are required to work one weekend per month. The person in this position will work the second weekend per month, 9-5 on Saturday and 1-5 on Sunday.
Requirements
- Associate’s degree, LTA certificate/certification, or equivalent in experience.
- Ability to communicate clearly, both in writing and orally.
- Provide courteous and friendly service to patrons and staff.
- Willingness to help the Library become a more inclusive environment for both staff and patrons.
Pay
Starts at $15/hour
Apply by
Open until filled
